ENTRi Training Courses

ENTRi courses are accessible to individuals either going to or already working in crisis management missions for organisations such as the European Union (CSDP missions), the United Nations (UN), the Organization for Security and Co-operation in Europe (OSCE), and the African Union (AU). The courses are funded by the European Commission, including costs for board and lodging. In the case of pre-deployment courses (with the exception of HEAT courses) international travel will also be covered.

ENTRi courses are not designed to replace any existing courses that governments and sending institutions organise to prepare individuals for possible deployment in crisis management operations. Instead, ENTRi has been created to foster the harmonisation of European and international approaches to capacity-building. The added value for training organisations is that ENTRi seeks to facilitate and strengthen the opportunities for institutions to implement training together as well as to share experiences, trainers, and expertise.

Currently offered:

Negotiation & Mediation

Location: Tbilisi, Georgia

Last day for applications: 27.02.2017

Why negotiation and mediation skills are at the heart of working in crisis management missions? At the very inception, missions themselves are the result of a negotiated agreement. They have either been mandated by the UN Security Council or bodies like the EU Political and Security Committee. Understanding the underlying dimensions of such negotiations and decision-making lays the first foundation for effective behavior in the field.

Once deployed, mission staff operate in a highly politicized environment wherein international agencies, national political structures and local stakeholders are some of the main interlocutors. Such contexts require skillful approaches by mission staff from the Head of Mission to the individual trainer, mentor, adviser or monitor.

Target audience:

The target group of this training is composed of civilian, police and military (see: costs) experts who work with international organisations in the field of crisis management, conflict resolution.  In particular, we focus on staff members in roles of analysts, trainers, advisers, mentors and other core staff of the mission.

As negotiation and mediation skills are generic skills to apply in complex political and conflict environments, this training does not focus on one specific group or region. Throughout the training however, cases, simulations and examples that are derived from EU civilian crisis management mission practice are used.

Course Objectives:

The aim of the course is to enable participants to ameliorate their knowledge, skills, and competencies in negotiation and mediation, and thereby be more successful in their approaches to (civilian) crisis management in missions.

  • Describe the crisis management decision-making in the EU and the mediation support that the EU provides;
  • Identify the key principles underpinning a successful negotiation or (conflict) mediation;
  • Practice skills and competencies in negotiation and mediation in real-life situations;
  • Be more confident and effective in (local) mediations and negotiations in the context of civilian crisis management;
  • Use tips and tricks for negotiation and mediation;
  • Recognise and anticipate cultural differences in negotiation and mediation processes;
  • Develop strategies for negotiation and mediation processes;
  • Recognize bargaining tactics and respond to them;
  • Recognise psychological processes in general and individual reactions to negotiation and mediation situations specifically.

Implementing Partners:

The Course is organized by Netherlands Institute of International Relations 'Cligendael' and Bulgarian Diplomatic Institute in cooperation with Georgian Defence Institution Building school.


There is no registration fee. Short-listed candidates will have to cover their own travel expenses.

Full board accommodation (in single rooms) will be provided free of charge to a maximum of 24 participant.

Please note that while ENTRi courses are primarily geared toward civilian personnel working in international crisis management missions, police and military candidates are welcome to apply. Please also note that course participants from the military are required to cover their own expenses during the course, including accommodation, board, and travel costs.


The course is open for applications via the link below. Final date for applications is Monday February 27th. 


No registration confirmation e-mail will be sent.

The selection of participants will be done by the ENTRi Secretariat. Clingendael and BDI will inform selected candidates no later than 2 weeks prior to the start of the course.

You may find the course outline here and the some logistical information here

For more information, please contact:

Mr. Georgi Gergov, BDI

e-mail: georgi.gergov@mfa.bg

Mr. Bart Hogeveen, Clingendael (Course Director)

e-mail : bhogeveen@clingendael.nl



If you are interested in a broader spectrum of courses please consult the European Commission's Goalkeeper platform here

Austrian Study Centre for Peace and Conflict Resolution (ASPR)Bulgarian Diplomatic Institute (BDI)Centre for European Perspective (CEP)Netherlands Institute of International Relations ClingendaelCrisis Management Centre (CMC)Royal Institute for International Relations (Egmont)L'École Nationale d'Administration (ENA)Folke Bernadotte Academy (FBA)Scuola Superiore Sant'Anna (SSSUP)Swiss Expert Pool for Civilian Peace Building (SEP)Stabilisation Unit (SU)Center for International Peace Operations (ZIF)